When looking to set up a new account with Total Logistics Solution you will need to contact your account manager and advise that you are looking to despatch your account through MachShip.
Your email should be as follows:
Hi <Account Manager's name>,
I need to set up my account <insert account code> with Total Logistics so that I may consign with my new FMS partner MachShip.
Can you please advise what my consignment note prefix and Manifest prefix should be? Can you also please advise me on the FTP directory address as well as the username and password.
Once the Total Logistics team responds, then the specific options can be completed.
Account Code - The account code will have been provided to you when your account was set up
FTP Address, FTP Username, FTP Password - These will all be passed through to you via the email above. Please note that an FTP address will need to be put in with the prefix ftp://
Manifest Prefix - The consignment prefix will have been provided to you on the email send above.
Consignment Prefix - The consignment prefix would have been provided to you on the email above
Reference Pools - Reference pools are utilized by MachShip in order to maintain a count on connote, manifest and item numbers. The reference pool will ensure that each of those numbers is unique to what we have sent to the carrier previously. More information can be obtained on reference pools here. Railroad requires the creation of just 1 reference pool, for the Connote number.
To create the reference pool select the Create Carrier Reference Pool button at the bottom of the page.
If you are creating a new account then the Reference Pools will be set to the following fields:
Pool Name - Set as Total Logistics Connote Pool <Account Code>
Minimum Value - 0
Maximum Value - 999999 (that is six 9's)
Next Value - 1
Cyclical - No
It will appear as below:
Once created it will appear in the drop-down as below:
Once the account has been set up and all of the rates have been added, you will need to run a test to ensure that upon go-live, everything will run successfully. To do this, create a consignment - please make Reference 1 and Reference 2 and the delivery special instructions THIS IS A TEST. Once this has been created please manifest the consignment to the carrier. If you experience any issues please contact email@example.com.
If you receive a successful manifest message from MachShip then please send an email to your account manager and advise them that you are starting to despatch your Total Logistics account through MachShip and that you would like to receive verification that the job has been successfully received.
Advise your account manager of the connote number and request that they should cancel this to ensure that you are not charged. Please cc firstname.lastname@example.org on this email so we can help if required.
On confirmation from the support team that the set up is validated, you are free to begin to consign.