When looking to set up a new account with Gold Tiger you will need to contact the Gold Tiger IT team and advise them that you are looking to despatch your account through MachShip. Please cc email@example.com and your Gold Tiger account manager in your email.
Your email should be as follows:
I need to set up my account <insert account code> with Gold Tiger so that I may consign with my new FMS partner MachShip.
Can you please advise what my consignment prefix should be? Can you please set up my account so that the tracking status updates are forwarded through to the MachShip FTP server?
Once the Gold Tiger team responds, you will then fill out the specific options:
To create the reference pool select the Create Carrier Reference Pool button at the bottom of the page.
Once the account has been set up and all of the rates have been added, you will need to run a test to ensure that upon go-live, everything will run successfully. To do this, create a job- please make Reference 1 and Reference 2 and the delivery special instructions THIS IS A TEST. Once this has been created it will be booked in with the carrier.
If you receive a successful manifest message from MachShip then please send an email to your account managerand advise them that you are starting to despatch your Gold Tiger account through MachShip and that you would like to receive verification on the test file and permission to start to trade.
Please include the job number and request that they should cancel this to ensure that you are not charged. Please cc firstname.lastname@example.org on this email so we can help if required.
On confirmation from the support team that the setup is validated, you are free to begin to consign.