How to Cancel Consignments

Note: Cancelling a manifested consignment will just remove it from the platform. Should you need to change a consignment that has been manifested then you will need to contact your Carrier with the consignment details. This is because at this point, the file with the consignment information has already been passed through to the carrier's system and there is no update functionality.

How to Navigate to an Active Consignment Page

Select the Create/Manage drop-down screen, and click on All Consignment.

Select the Consignment and via the drop-down cog on the right-hand side select cancel consignment.

A Cancel Consignment modal will show and request confirmation. Select Cancel Consignment.

Once MachShip has successfully cancelled the consignments, a green prompt will show at the top right corner of the screen.