How to reject / unreject a unmatched carrier invoice entry

Unmatched invoice entries are invoice entries which MachShip is unable to automatically assign to a consignment. Users have options to reject these entries, manually accept the charge and create a consignment, use the entries details to create a new consignment and reconcile the cost against the carrier rates in the system, or manually assign the entry to an existing consignment.

To reject a consignment from an invoice entry follow the instructions below. 

How to navigate to Unmatched Entries

Select the Finance drop-down and select View Carrier Invoices.

Find the invoice which has the unmatched entries on it. MachShip has provided a few ways to help you narrow down the search using the below filters:

• Company - Will search for all invoices relating to this Company Name.
• Carrier - Will search for all invoices relating to this Carrier.
• General Search - Entering keywords, MachShip will filter through all invoices and return any invoices with relating words.

Once you have found the correct invoice, click on the Cog to expand your options.

Scroll down to View Unmatched Entries.

Reject the Consignment

To reject the consignment select the cog on the right and select Reject.

This will prompt the Reject Carrier Invoice Entry modal. 

Select a Rejection Reason. This can be from one on MachShip's preset reasons - listed below:

Then provide any supporting comments. Then select Reject

The status of the entry will then be set as Rejected.

To Unreject the Consignment

To Unreject the consignment, select the cog on the right and select Unreject.

This will prompt the Unreject Entry modal, select Unreject Entry. 

A green prompt in the top right corner of the screen will appear if the invoices are correctly rejected.