How to create a Carrier Account with Freight Specialists

When you're looking to set up a new account with Freight Specialists, you'll need to contact their IT department and let them know that you're looking to despatch your account through MachShip. This team can be contacted at itsupport@freightspecialists.com.au. Please cc integrations@machship.com in your email.

Your email should be as follows:

Hi Support team,

I need to set up my account <insert account code> with Freight Specialist so that I may consign with my new FMS partner MachShip. Can you please advise what Connote Prefix should be?

Can you also please advise me of what FTP Folder details to send through my EDI Files?

Can you also configure to have tracking statuses and PODs sent back to the MachShip FTP Directory?

Account Code - The account code would have been provided to you when your account was set up. 

FTP Folder - This will be provided in the email above.

Consignment Prefix - The consignment prefix can be any 3 letter prefix you desire.  

Reference Pools - Reference pools are utilised by MachShip in order to maintain a count on connotes, manifests, and item numbers. The reference pool will ensure that each of those numbers is unique to what we have sent to the carrier previously. More information can be obtained on reference pools here. Freight Specialists require the creation of just 1 reference pool, for the Connote number.

To create the reference pool select the Create Carrier Reference Pool button at the bottom of the page. 

If you are creating a new account then the Reference Pools will be set to the following fields:

Pool Name - Set as Freight Specialists Connote Ref Pool <Account Code> 
Minimum Value - 1
Maximum Value - 99999 (that is five 9's)
Next Value -  1
Cyclical - No

It will appear as below:

Once created it will appear in the drop-down below:

Should you already be trading on an existing account please set the next available field as 1000 consignments higher than the highest connote number on your previous account. 

Test:

Once the account has been set up and all of the rates have been added, you will need to run a test to ensure that upon go-live, everything will run successfully. To do this, create a consignment - please make Reference 1 and Reference 2 and the delivery special instructions THIS IS A TEST. Once this has been created please manifest the consignment to the carrier. If you experience any issues please get in touch with support@machship.com.

If you receive a successful manifest message from MachShip then please send an email to itsupport@freightspecialists.com.au and advise them that you are starting to despatch your Freight Specialists account through MachShip and that you would like to receive verification on the test file and permission to start to trade. 

Please include the labels PDFs for the manifest, connote, and items.

Please let the support team know about the connote number and ask that they cancel this to make sure that you are not charged. Please cc integrations@machship.com on this email so we can help if needed. 

On confirmation from the support team that the setup is validated, you are free to begin to consign.