When looking to set up a new account with Northline you will need to contact the Northline IT team at firstname.lastname@example.org and advise them that you are looking to despatch your account through MachShip and you would like to get your tracking configured for your account. Please CC: email@example.com and your Northiline account manager in your email.
Your email should be as follows:
I need to set up my account <insert account code> with Northline so that I may consign with my new FMS partner MachShip. Can you please configure the tracking for my account and let me know once this has been completed.
Once the Northline team responds then we need to fill out the specific options.
Account Code - The account code will have been provided to you when your account was set up.
Once the account has been set up and all of the rates have been added, you will need to run a test to ensure that upon go-live, everything will run successfully. To do this, create a consignment - please make Reference 1 and Reference 2 and the Delivery Special Instructions as THIS IS A TEST. Once this has been created please manifest the consignment to the carrier. If you experience any issues please contact firstname.lastname@example.org.
If you receive a successful manifest message from MachShip then please send an email to email@example.com and advise them that you are starting to despatch your Northline account through MachShip and that you would like to receive verification on the test file and permission to start to trade. Please include the labels pdf's for the manifest, connote and items.
Advise the support team of the connote number and request that they should cancel this to ensure that you are not charged. Please cc firstname.lastname@example.org on this email so we can help if required.
On confirmation from the support team that the setup is validated, you are free to begin to consign.